Secure Messaging

You may use the Secure Messaging feature to securely read, write and reply messages to a client.

View the Secure Messaging screen

Secure_Message_A.jpg

 

Item

Description

1.jpg

Displays the number of unread messages.

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Click to compose a message to a client. For more information, see To send a message.

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Click Reply to reply to a message.

Note:When you click reply, system selects the sender's name in the To field by default. Follow the steps from step 4 of composing a message for replying to a message.

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Displays the:

  • Received From/Sent by details.

  • Received/Sent date and time details.

  • Subject of the message.

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Displays the body of the message.

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Click to delete the selected message.

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Click to read the selected message.

To send a message

  1. In Secure Messages, click the Compose Message link.

    The system displays the Compose Secure Message page.

  2. In To, select the client from the Select Recipient drop down menu.
  3. In the Subject field, enter the subject of the message.
  4. In the Message field, enter the message that you want to send to the recipient.
  5. Click Send.

    The system sends the message to respective client.

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