Viewing Most Active Clients

The Users - Most Active (Last 30 Days) section lists clients who have logged into the Account View system in the last thirty days.

Description of the Users - Most Active (Last 30 Days) screen

Column Name

Description

Name

Client’s Last and first name.

Last Login

Date and time of the user's last login.

Email

Client’s email address

Phone#

Clients contact numbers.

M indicates the mobile number.

H indicates the home phone number.

Status

Displays the active status of the associated users. The statuses are:

  • Activated- indicates active user.

  • Locked- indicates access to the user profile has been temporarily disabled.

  • Not Activated – indicates that client has not activated their profile.

Actions

You can click:

  • advisor_home_mng_profile.jpg to manage client's profile. For more information, see Setting Preferences.

  • advisor_home_secure_msg.jpg to send a secured message to your client.

  • advisor_home_email.jpg to send an email to your client.

To view accounts associated with a client

The system expands to display the details of each associated account.

 

Column Name

Description

Account Name

Displays the short name of the account.

Note:When you hover the mouse on the Account Name, the system displays the address, where the account is registered.

Account #

Displays the account number.

Account Class

Displays the category of accounts defined by LPL Financial.

Rep ID

Displays the unique ID of client's representative.

SSN or Tax ID

Displays the Social Security Number or Tax Identification number.

Value ($)

Displays the account balance.

Status

Displays four icons showing status.

status.jpg

1.jpg

status_green.jpg Shows if the account is not on hold.

status_red.jpg Shows if the account is on hold.

2.jpg

statement_green.jpg Shows if the client has signed up this account for paperless Monthly Statements.

statement_red.jpg Shows if the client has not signed up this account for paperless Monthly Statements.

3.jpg

statement_green.jpg Shows if the client has signed up this account for paperless Advisory Performance Reports.

statement_red.jpg Shows if the client has not signed up this account for paperless Advisory Performance Reports.

4.jpg

statement_green.jpg Shows if the client has signed up this account for paperless Trade Confirmations.

statement_red.jpg Shows if the client has not signed up this account for paperless Trade Confirmations.

Go back